Nick & Co. satisfaction questionnaire

Nickandcoair

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Thank you for allowing us to serve you.

We want to be certain that every aspect of your experience with Nick & Co. met your expectations. Your feedback is important.

We have designed this short questionnaire so that you may critique our sales associates, service technicians and installation crew. It is not necessary for you to sign your name unless you would like to do so.

* Indicates required field

Did our sales associates/service technicians/installers introduce themselves? *

Yes No

Did they present themselves in a professional manner? *

Yes No

Were they dressed in Nick & Co. shirts, jackets and caps? *

Yes No

Was any dirt or debris tracked into your home? *

Yes No

Did they take the time to understand your needs? *

Yes No

Were they courteous and friendly? *

Yes No

Did our personnel clean up everything associated with the job (old equipment, packaging materials, drink cans, etc.)? *

Yes No

Did our personnel answer all your questions about the work that had been performed? *

Yes No

Did they answer all your questions to your satisfaction? *

Yes No

If not, please list them below. *

Would you call us for future repairs and installation? *

Yes No

Would you recommend us to your friends and family? *

Yes No

How would you rate your experience with out company? *

Your comments please *

How can we improve to better serve you? *

Name (optional) *

Again, thanks for your help and for being our valued customer.

Nick J. Stathopoulos, President

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